Reversing an Incorrect Payment in JAS

Reversing an Incorrect Payment in JAS

Introduction

If a payment is entered incorrectly in JAS and needs to be modified, a non-cash adjustment should be made to correct the error. The following wiki explains how to create a non-cash adjustment, and apply the payment. Once the incorrect payment has been applied, the new payment should then be re-entered by creating a non-cash adjustment. It is important that the payment be created in the non-cash adjustment field instead of in "enter payments" as this would cause duplicate entries being sent to the bank.

Setup

Entering a non-cash adjustment

In the main JAS menu, go to:

  • A/R
  • Processing
  • Payments
  • Non-Cash Adjustments

Enter the appropriate line items.
In the note field, enter a note mentioning that the payment was an error. In this example, it is written "dupl. entry".
Once complete, click on "Update".


A message will appear informing the user that the process has been completed and the batch number that was assigned to the transaction.



Applying the payment

In the main JAS menu, go to:

  • A/R
  • Processing
  • Payments
  • Apply Payments


Enter the appropriate account number.
Click on "Select".



Choose the payment and the non-cash adjustment that was created.

The total on the top right-hand corner will show as zero.

Click on "Proceed".



Click on "Update".

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