Creating a Non-Merchandise Credit Memo

Table of Contents

1. Introduction
   
2. Setup

Introduction

It can occur where a customer will return items that aren't styles or inventory items, such as hangers or buttons.

For these items, users cannot proceed with creating a credit memo as usual. The following wiki explains how to account

for these items and issue a non-merchandise credit memo.

Setup

In the main JAS menu, go to: Returns Processing Credit Memo Issue
Click on the Discount tab.
Enter a negative sign (-) before the amount. Note: A negative sign acts as a trigger for the program to recognize that it is a non-merchandise credit note. Enter the appropriate reason code.. Once complete, click on "Update".
A credit memo number will now be listed.

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